Terms of sale
The online store of the suki-paris.com site was set up by the company Amandine Simon (siret number: 533 427 878 00038) operator of the site. Any order for a product appearing on the suki-paris.com site requires prior consultation of these general conditions. Consequently, the consumer acknowledges being fully informed of the fact that his agreement concerning the content of these general conditions does not require the handwritten signature of this document, insofar as the customer wishes to order online the products presented within the framework of the shop. suki-paris.com. The consumer has the right to save or edit these general conditions, it being specified that both the saving and the editing of this document are his sole responsibility.
Any new tools or features that are added to this store are also subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting such updates and/or changes to our website. It is your responsibility to check this page from time to time to see if any changes have been made. By continuing to access or use the Website after any changes are posted, you accept those changes.
Our store is hosted on Shopify Inc. This company provides us with the online e-commerce platform that allows us to sell our products and services to you.
ARTICLE 1- FIELD OF APPLICATION
Any product order implies the unreserved acceptance by the customer and his full and complete adherence to these general conditions of sale which prevail over any other document of the customer, except with the express and prior derogatory agreement of our company. These general conditions of sale apply to all sales of products by our company unless there is a specific agreement prior to the order agreed in writing between the parties. Any document other than these general conditions of sale and in particular catalogues, prospectuses, notices, has no informative and indicative, non-contractual value.
ARTICLE 2- PRODUCTS AND COMPLIANCE
The products offered for sale are presented on the suki-paris.com website and accompanied by a description. The products marketed present the description of the necessary characteristics which allow compliance with Article L 111-1 of the Consumer Code, which provides for the potential consumer to know before taking the final order the essential characteristics of the products he wishes to buy. . The products offered by suki-paris.com comply with the standards applicable in France.
Elements such as, in particular, photographs, texts, graphics as well as all the information and characteristics illustrating and/or accompanying the products are not contractual, which the customer acknowledges.
ARTICLE 3- CUSTOMER OBLIGATIONS
The customer declares to be of legal age and to have legal capacity or to hold parental authorization allowing him to place an order on the site. The consumer's "click" on the order form constitutes an electronic signature which has, between the parties, the same value as a handwritten signature. The customer undertakes to communicate to suki-paris.com the actual and necessary information for the performance of the service, subject of these conditions as requested online and according to his situation, in particular his surname, first name. , valid address, telephone and e-mail. The customer is responsible for the consequences arising from erroneous or inaccurate information or the taking of which would be unlawful. Once the order has been placed, suki-paris.com sends the customer an e-mail confirming them and informing him of the dispatch of the products. The customer can modify his data by sending an e-mail within 24 hours to the address email@example.com
ARTICLE 4- ORDER
Any order will only be valid after acceptance of the payment made via the secure payment method. suki-paris.com reserves the right to cancel or refuse an order in the event of a dispute with the customer on a previous order. suki-paris.com can accept orders within the limit of its available stocks. It informs the customer of the availability of the products sold on the site at the time of the confirmation of the order. If, despite the vigilance of suki-paris.com, the products are unavailable, suki-paris.com will inform the customer by e-mail as soon as possible. If the latter cannot wait for a new production, the customer will immediately be reimbursed, if necessary, for the sums paid. The permanent or temporary unavailability can in no way be the responsibility of suki-paris.com, no more than it can not give rise to any right to compensation or damages in favor of the customer.
ARTICLE 5- PRICE
The prices displayed on the site are indicated in euros (€), all French taxes include (French VAT and other taxes that may be applicable), shipping costs not included, invoiced in addition. Participation in order processing costs and packaging costs as well as shipping costs will be indicated in the customer's basket, before final validation of the order. Prices may be modified at any time, without notice and in particular in the event of a change in tax or economic data by suki-paris.com. Items invoiced on the basis of the rates in effect at the time of registration of the order.
ARTICLE 6- DELIVERY
suki-paris.com delivers its products in France and in all EU countries and can, on request, deliver to any country by adjusting its customs and transport taxes. The products are sent to the delivery address indicated by the customer when ordering. Delivery cannot be made to a hotel or to post office boxes. The delivery times indicated on the site are indicative times corresponding to the average delivery processing times, they can be modified according to the availability of stocks of suki-paris.com, the customer will be informed during the validation of his order. However, in order for these deadlines to be respected, the customer must ensure that he has communicated the exact and complete information concerning the delivery address (surname, first name, street number, postal code, city, telephone, floor, intercom ). suki-paris.com undertakes to inform the customer of the progress of the processing of his order. In the event of damaged packages, any anomaly concerning the delivery (damage, missing product compared to the delivery note, damaged package, broken product, etc.) must be indicated on the delivery note in the form of "handwritten reservations", accompanied by the client's signature. The customer agrees to promptly notify the carrier and suki-paris.com by registered letter with acknowledgment of receipt setting out the said complaints, all reservations within 3 days of receipt of the package. suki-paris.com cannot be held responsible for the consequences, linked to a delay in delivery not being its fault. If the products are ordered outside of France, customs duties and taxes may be incurred once your goods arrive at their destination. We are not responsible for these costs and we do not undertake to make any calculation or estimate for this imperative. If you are buying internationally, you are advised to contact your local customs authorities for details on costs and procedures. As the buyer of the goods you will also be the importer of record and as such you must ensure that your purchase is in full compliance with the laws of the country into which the goods are imported. Please be aware that goods may be inspected on arrival at port for customs purposes and we cannot guarantee that the packaging of your goods will be free of signs of tampering.
ARTICLE 7- PAYMENT
Full payment must be made when ordering. At no time can the sums paid be issued as a deposit or installment. The customer will pay for his order online by credit card in a fully secure manner or through the Paypal platform. The customer will in no case be obliged to create a Paypal account to make his payment. The Suki-paris company reserves the right to suspend any order management and any delivery in the event of refusal of authorization of payment by credit card from the part of the accredited accredited bodies or in the event of non-payment. For any transaction, the customer will indicate the number appearing on the front of his bank card, the expiry date of said card, as well as the 3-digit cryptogram appearing on the back of his card. The communication by the customer of his credit card number constitutes authorization for suki-paris.com to debit his account for the amount of his order. No shipment against reimbursement will be accepted, whatever the reason. suki-paris.com retains ownership of the article until full payment of the price by the customer. Purchases are made securely. The payment solutions adopted by suki-paris.com are 100% secure.
ARTICLE 8- RIGHTS OF WITHDRAWAL
In accordance with articles L121-20 and following the consumer code, the buyer has a withdrawal period of 14 days. The product must be returned in its original packaging, in its original condition, new, unworn, unwashed. Accompanied by the return slip, to the following address:
6 rue Labie
ARTICLE 9- EXCHANGES
Within 10 days from the receipt of his order, the customer may ask suki-paris.com to exchange the product(s). To do this, the customer must first make an exchange request by e-mail. Shipping charges for returning items will be the responsibility of the customer. The exchange is at the customer's risk. The product must be returned within one week in its original packaging, in its original condition, new, unworn, unwashed and accompanied by the return slip, to the following address:
6 rue Labie
If the item is not returned by the customer within one week, the return will be considered canceled and the customer must keep the product. The returned product will be exchanged within a maximum period of fifteen (15) days from its receipt by suki-paris.com. If the period expires on a Saturday, a Sunday or a holiday or non-working day, it is extended until the first following working day. All returns must be notified in advance to firstname.lastname@example.org. If the customer fails to comply with these conditions, in particular the return or exchange conditions, suki-paris.com will not be able to exchange the products concerned.
ARTICLE 10- GUARANTEES AND RESPONSIBILITIES
suki-paris.com has, for all stages of access to the site, from the ordering process to the dispatch of the package or subsequent services, only an obligation of means. The responsibility of suki-paris.com could not be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses, or any event qualified as force majeure, in accordance with the law and case law.
ARTICLE 11- INTELLECTUAL PROPERTY
Under no circumstances is the customer authorized to download or modify any part of the site or its content (products lists, descriptions, images, videos) this site or any part of this site must in no case be reproduced, copied, sold or exploited for commercial purposes without the express written authorization of suki-paris.com. In general, all the content of the suki-paris.com site, the texts, graphics, logos, icons, images, audio clips, video clips, data compilations, layout, which underlie the codes and software is the property of suki-paris.com or other relevant third parties. By continuing to use suki-paris.com, you acknowledge that this material is protected by French and other international laws.
All elements of the Site, whether visual or audio, are the exclusive property of Suki-paris and benefit from both copyright protection and the protection conferred by the provisions relating to trademark and/or patent law. .
The total or partial reproduction of one of these elements, whatever it is, on any medium whatsoever and for any reason whatsoever, without the prior and express agreement of Suki-paris is strictly prohibited.
ARTICLE 12- FORCE MAJEURE
In the event of force majeure as defined by current case law, the performance of the services of Suki-paris will be suspended in whole or in part. Force majeure means any external, unforeseeable and insurmountable event preventing Suki-paris from performing its contractual obligations.
In the event of the occurrence of an event qualified as force majeure according to the preceding paragraph, Suki-paris undertakes to notify the Customer as soon as possible.
ARTICLE 13- GENERAL PROVISIONS
Partial non-validity of a clause: if any of the stipulations of these conditions is declared null or unenforceable by a competent court, it will be declared unwritten and will not result in the nullity of the other stipulations.
ARTICLE 14- UPDATE
These general conditions of sale are subject to French law with regard to the substantive rules as well as the rules of form. Any dispute must be the subject of an attempt at amicable settlement. In the absence of an amicable settlement, jurisdiction is attributed to the competent French courts, notwithstanding multiple defendants or warranty claims. Applicable texts of the civil code and the consumer code.
ARTICLE 15- CONFIDENTIALITY
suki-paris.com undertakes to use the confidential information of its customers only within the framework of the operation of its site. For the smooth running of the order, the personal data provided are subject to computer processing, the customer acknowledges having read it. As such, information concerning the may be communicated to technical service providers of www.suki-paris.com. In addition, Suki-paris may apply technical means to obtain non-personal information relating to Internet users and intended to improve the functionality of the site, for example by tracing the number of visitors to certain pages. In accordance with the law of January 6, 1978, amended by the law of August 6, 2004, the customer has a right to access and rectify personal data concerning him appearing in the files of suki-paris.com. All requests must be sent by e-mail to: email@example.com or by post to the following address:
6 rue Labie