Refund policy
Feedback
You have 14 days from the delivery date of your order to change your mind and return your items.
In order for the return to be accepted, the returned items must imperatively be returned in perfect condition and have never been worn. They must be sent in their original packaging, with the labels attached, and be accompanied by all the accessories and documents received.
Returns received after the prescribed deadlines will be refused and returned to the sender, at his expense.
In order to inform us that you wish to return an item, please contact us by mentioning your order number, at the following email address:hello@suki-paris.com
Return costs and potential customs fees are the responsibility of the customer. Items should be returned to the following address:
Suki-paris
6 rue Labie
75017 Paris
REFUND
If the returned order is complete and in perfect condition, our customer service will refund your order within a maximum period of 7 days following receipt of your return package.
The refund will be made to the account used when paying on our website. A confirmation email will be sent as soon as the refund is made.